Refund policy
Returns & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your handmade leather bracelet must be in the same condition that you received it, unworn or unused, and in its original packaging. You will also need the receipt or proof of purchase. If the item was a gift, please provide the name and address it was originally shipped to.
To be eligible for a return, your handmade leather bracelet must be in the same condition that you received it, unworn or unused, and in its original packaging. You will also need the receipt or proof of purchase. If the item was a gift, please provide the name and address it was originally shipped to.
How to Start a Return
To start a return, contact us at hello@blueberryleathershop.com with your order number. If your return is accepted, we will email you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. There are no restocking fees.
To start a return, contact us at hello@blueberryleathershop.com with your order number. If your return is accepted, we will email you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. There are no restocking fees.
Return Shipping
Return shipping is completely free. A prepaid return shipping label will be emailed to you once your return is approved.
Return shipping is completely free. A prepaid return shipping label will be emailed to you once your return is approved.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
We accept exchanges within 30 days of delivery. Contact us at hello@blueberryleathershop.com with your order number and the item you would like to exchange for, and we will guide you through the process. Exchanges are free and a prepaid return label will be emailed to you.
We accept exchanges within 30 days of delivery. Contact us at hello@blueberryleathershop.com with your order number and the item you would like to exchange for, and we will guide you through the process. Exchanges are free and a prepaid return label will be emailed to you.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be automatically processed to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your return, please contact us at hello@blueberryleathershop.com.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be automatically processed to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your return, please contact us at hello@blueberryleathershop.com.